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Student Case Study – Uni Analytics
Uni Analytics | Student Case Study
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Curtin University:
Case Study

THE CLIENT:

Curtin University is ranked in the top one per cent of universities worldwide in the prestigious Academic Ranking of World Universities 2017.

 

They are WA’s most preferred university and are globally recognised for our strong connections with industry, high-impact research and wide range of innovative courses.

 

We are also WA’s largest and most multicultural university, welcoming more than 52,000 students, around a third of whom come from a country other than Australia.

 

Curtin graduates with a postgraduate degree earned the highest salaries among their graduate peers in Western Australia according to the 2018 Quality Indicators for Learning and Teaching (QILT) report.

THE CHALLENGE:

The objective of the initiative is to use data about students and their activities to help understand their engagement with programs and services.

 

Then, any correlations between students behaviour with regard to program participation, service access and online engagement to improved academic performance and retention, enhanced employability and greater satisfaction.

AIM OF THE PROJECT:

Understand if there is a correlation between the services and programs offered and student success.

 

Following on from this the University wanted the ability to make information-based decisions with regard to which programs and services require additional resources; which ones are no longer providing any benefit to students and if there are any gaps in service provision that need to be filled.

 

Further, when it has been established which programs and services are of most benefit to students the insights gathered can also be used to inform which times and channels are most appropriate and effective in
communicating to the students.

DELIVERED:

We created a unique data schema that allowed us to take data from all different sources and products seamlessly and be correlated for analysis.

 

We then created a bespoke evaluation methodology that would understand the impact on student experience, engagement and development and assist with operational effectiveness, from all different sections of the student experience.

 

This was coupled with creating a unique algorithmic analysis structure that would provide unprecedented insight into valuing student services including aggregation of relevant data into the overarching student experience framework.

 

Our services included providing proactive analysis and suggestions. Further, we created dashboards that would provide the information and analysis to Curtin in exactly the method that would be useful to the University